
BUY WITH
CONFIDENCE.
Every laptop we sell is backed by a warranty — here's exactly what's covered.
Up to 3 YrsNew Laptops
3 Months+Used Laptops
Free SupportEvery Order
WHAT'S COVERED
New Laptops
Full manufacturer warranty (typically 1-3 years depending on brand), honored directly through the brand's authorized service centers in Pakistan.
Used / Open-Box Laptops
Minimum 3-month S&U Traders warranty covering hardware defects — motherboard, display, keyboard, and battery health as stated in the listing.
Accessories
Chargers, bags, and peripherals carry a 30-day replacement warranty against manufacturing defects.
Not covered under warranty
- Accidental damage, drops, or liquid spills
- Unauthorized repairs or software modifications
- Normal wear and tear (battery degradation over time, cosmetic scratches)
- Damage from power surges or third-party accessories
To make a warranty claim, contact our support team with your order number and a description of the issue. Most claims are resolved within 5-7 business days.
FILE A WARRANTY CLAIM